“A leader… is like a shepherd. He stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realizing that all along they are being directed from behind.” – Nelson Mandela
“Your number one customers are your people. Look after employees first and then customers last.” – Ian Hutchinson
Business News Daily
Be transparent
Offer more vacation time
Make work-life balance a priority
Encourage communication in common areas
Create a career pathway
Build employees up
Promote a positive work environment - “Happy employees make for a happy company. Within the office, we'll publicly acknowledge accomplishments, provide a group lunch, reserve a prime parking space, or change a title. We'll also help employees to grow and develop, whether by taking on new desired responsibilities or challenges, taking courses to learn new skills, or furthering knowledge of the company by traveling on company business trips." – Jakki Liberman
Set the example
Recognize and reward employees
Always say 'thank you'
Offer benefits beyond the basics
Make employees part of the big picture
McClelland’s Theory of Human Motivation
Identify drivers
Structure your approach
Types of motivators
Achievement - People motivated by achievement need challenging, but not impossible, projects.
Affiliation - People motivated by affiliation work best in a group environment, so try to integrate them with a team (versus working alone) whenever possible.
Power - Those with a high need for power work best when they're in charge.
Sirota’s Three-Factor Theory
Sirota's Three-Factor Theory of Human Motivation in the Workplace is based on three fundamental principles:
The organization's goals are not in conflict with the workers' goals.
Workers have basic needs that organizations should try to meet.
Staff enthusiasm is a source of competitive advantage.
The three factors, which together build enthusiasm, are as follows:
Equity/Fairness – People want to be treated fairly at work.
Achievement – People want to do important, useful work, and be recognized for this.
Camaraderie – People want to enjoy good relationships with their co-workers.